Leadership Team

Nikhil Gupta

Managing Director

Nikhil Gupta, Managing Director at BLS International, is a distinguished Chartered Accountant with a career spanning over 44 years. His vast expertise in consulting, finance, and leadership has been cultivated through key roles across multinational corporations and leading Indian conglomerates. Throughout his extensive professional journey, Nikhil has demonstrated exceptional capabilities in financial management, strategic planning, corporate governance, and driving growth across various sectors.

Nikhil’s career began with his academic foundation in Economics from Delhi University, where he earned a Bachelor’s degree in Economics (Honors). His passion for finance led him to pursue Chartered Accountancy, where he became an Associate Member of the Institute of Chartered Accountants of India, securing a place on the Merit List—an achievement that highlights his deep understanding of the intricacies of finance and accountancy.

Over the years, Nikhil has amassed invaluable experience working with some of the world’s leading organizations. His tenure at Price Waterhouse Coopers, a global leader in auditing and consulting, provided him with significant exposure to complex financial systems and the highest standards of corporate governance. His time at Novartis India, a global pharmaceutical giant, honed his expertise in strategic financial management in a competitive, globalized market.

At Raychem RPG and RPG Cables, Nikhil further established his reputation as a leader capable of driving organizational transformation. In these roles, he led strategic initiatives that propelled growth, streamlined operations, and enhanced financial performance. His ability to deliver results while navigating the challenges of a dynamic global business environment has made him a trusted leader in financial management and corporate governance.

Nikhil’s career is marked by his commitment to innovation and value creation. His strategic vision and deep understanding of both Indian and international markets have allowed him to successfully lead organizations through periods of growth and transition. Whether it was optimizing financial structures, fostering innovation, or ensuring compliance with corporate governance standards, Nikhil has consistently demonstrated his ability to guide companies towards sustainable success.

At BLS International, Nikhil’s leadership continues to drive growth and strategic development. His extensive experience in managing financial systems and his strategic insights are invaluable as the company expands its global operations. His approach to leadership, centered on fostering innovation, operational excellence, and corporate responsibility, ensures that BLS International remains competitive and forward-thinking.

Under Nikhil Gupta’s guidance, BLS International is well-positioned to continue its trajectory of success. His strategic foresight and dedication to excellence make him a key figure in the company’s ongoing efforts to deliver high-quality services while navigating the complexities of global markets.

Shikhar Aggarwal

Joint Managing Director

Shikhar Aggarwal serves as the Joint Managing Director of BLS International Services Ltd., having been appointed to this critical role in 2014. As a key member of the Board of Directors, Mr. Aggarwal is instrumental in shaping the strategic direction of the company, overseeing operations and governance frameworks both in India and across its global footprint. Under his dynamic leadership, BLS International has achieved remarkable growth, expanding its presence to over 66 countries, thus solidifying its position as a leading provider of citizen services.

Mr. Aggarwal's educational background is impressive; he holds a degree from Delhi University and has pursued Chartered Accountancy. His commitment to continuous learning is further demonstrated by his specialized training in international business at the prestigious University of California. This solid foundation in finance and international relations equips him with a unique perspective on global market trends and operational efficiency.

Since joining BLS International, Mr. Aggarwal has played a pivotal role in driving the company’s growth trajectory. His innovative thinking and strategic foresight have not only enhanced operational processes but have also fostered successful corporate partnerships, allowing BLS to cater to a diverse clientele and expand its service offerings. His leadership style encourages collaboration, creativity, and a results-oriented approach, empowering his team to excel and push boundaries.

Mr. Aggarwal’s contributions to the business landscape have not gone unnoticed. He has been honored with several prestigious awards that underscore his influence and impact. Notably, he received the "ET Global Indian Leaders 2022 of the Year Award," acknowledging his significant contributions to global leadership. Additionally, he was recognized as the "Young Achiever of the Year" at the 2018 Times Network's National Awards, the "Times 30 Under 30 Awards" in 2021, and the recent "Times 40 Under 40 Awards" in 2023, highlighting his standing among the next generation of business leaders.

Under Mr. Aggarwal’s stewardship, BLS International has emerged as a global leader in citizen services, providing efficient solutions that enhance user experience and streamline processes for individuals and governments alike. His commitment to excellence is evident in the quality of service BLS International delivers, driving the company's mission to ensure customer satisfaction while adhering to high ethical standards.

In summary, Mr. Shikhar Aggarwal’s profile is a testament to his dedication to excellence, innovative leadership, and unwavering commitment to the growth and success of BLS International Services Ltd. To learn more about Mr. Aggarwal's professional journey and insights, visit his LinkedIn profile at linkedin.com/in/shikhar-aggarwal.

Karan Aggarwal

Executive Director

Karan Aggarwal, currently serving as Executive Director at BLS International, brings over a decade of multifaceted experience in finance and corporate leadership. He holds a degree in Finance & Management from the University of Bradford, UK, and has further enhanced his financial expertise by completing a specialized course at Harvard University. His educational background has provided him with a solid foundation in financial management, enabling him to excel in diverse industries.

Karan has played a crucial role in shaping the growth trajectory of BLS International, a global leader in outsourcing services that operates in over 66 countries. Specializing in visa processing, biometric services, passport facilitation, and consular support, BLS International works closely with more than 46 diplomatic missions worldwide. Karan’s financial acumen has been instrumental in securing high-profile contracts and expanding the company’s operations across continents, including Asia, Europe, Africa, and the Americas.

Beyond his involvement in BLS International, Karan has also contributed to the success of BLS Polymers and BLS Ecotech, where he has been responsible for driving financial strategy and setting up new subsidiaries. His ability to streamline financial processes and manage large-scale operations has been a key factor in his leadership success. Karan’s focus on financial planning, coupled with his innovative approach to expanding service offerings, has helped BLS International remain competitive in the rapidly evolving global market.

Under his leadership, BLS International has diversified its portfolio, including e-visa and biometric identity management, and expanded its value-added services. His efforts have not only improved the company’s financial performance but have also strengthened its position as a trusted partner for governments and diplomatic missions worldwide.

Karan’s achievements speak volumes about his leadership capabilities and his deep understanding of global business dynamics. His work at BLS International has positioned the company as a leader in the field of government-to-citizen services, and his vision continues to guide its ongoing growth and success. In addition to managing the day-to-day operations of BLS International, Karan remains deeply involved in strategic planning, ensuring that the company adapts to new challenges and maintains its competitive edge in the global market.

With his expertise in finance, leadership in corporate strategy, and a commitment to innovation, Karan Aggarwal is poised to continue playing a significant role in shaping the future of BLS International and its subsidiaries.

Charu Khosla

Chief Operating Officer - Strategic Markets, Governments and Institutions

Charu Khosla, the Chief Operating Officer of Strategic Markets, Governments, and Institutions at BLS International, stands as a highly accomplished leader with over 23 years of extensive experience. Having been a part of BLS International for nearly two decades, Charu has played an integral role in shaping the company’s global strategies and expanding its operations in numerous regions worldwide.

Throughout her career, Charu has demonstrated an exceptional ability to navigate complex international markets and foster strong relationships with key stakeholders. She is particularly adept in business development, government relations, and strategic alliances, with a focus on global geographies. Charu has successfully developed a vast network of high-level connections with embassies, ministries, and diplomatic missions across various regions. Her ability to maintain and nurture these vital relationships has been key to BLS International's growth and reputation as a trusted partner for governments worldwide.

Her leadership portfolio is marked by her involvement in managing and executing large-scale projects, particularly in citizen integration initiatives. Charu has spearheaded some of the most prestigious projects in the domain of Visa and Passport outsourcing, National ID systems, and Consular Outsourcing. These projects, often spanning multiple countries and requiring careful coordination with governments, have showcased her exceptional organizational and managerial skills. Moreover, her role has been pivotal in ensuring the seamless execution of these projects, from the planning phase to successful delivery, thus cementing BLS International’s reputation in the e-Citizen and government services sector.

One of Charu's key strengths lies in her strategic vision for expanding into new international markets. Her keen business acumen, combined with her deep understanding of government-to-citizen services, has enabled her to drive the company’s growth in highly competitive and complex markets. Whether it’s establishing new partnerships or strengthening existing client relationships, she consistently focuses on creating value for both BLS International and its stakeholders.

Charu's leadership style is grounded in her focus on client satisfaction and service excellence. She has been instrumental in positioning BLS International as a market leader in visa and consular services, and her strategic insights have helped the company maintain its competitive edge while continuing to innovate in the field of citizen integration services.

Beyond her operational responsibilities, Charu is recognized as a thought leader in the industry. Her ability to adapt to the rapidly evolving needs of governments and institutions, coupled with her strategic focus on building long-term relationships, continues to fuel the company’s expansion across the globe. With a proven track record of delivering results, Charu Khosla remains a key driving force behind BLS International's success, consistently pushing the boundaries of what is possible in the field of global government services.

Gaurav Aggarwal

Director

Gaurav Aggarwal, Director at BLS International, is a dynamic leader with over 12 years of experience in managing global projects, particularly in the realm of international relations and trade. His expertise spans the development and implementation of strategies that have significantly contributed to expanding the company's footprint in the international market. As a key driving force behind BLS International’s success, Gaurav has played a pivotal role in positioning the company as a global leader in providing outsourcing and administrative support services to diplomatic missions around the world.

A keen focus on innovation and service excellence has marked Gaurav's visionary approach to leadership. Under his guidance, BLS International has introduced a range of cutting-edge solutions for visa and consular services, biometric and identity management, and other citizen-related services. These innovations have been instrumental in enhancing the efficiency of diplomatic missions and government entities worldwide. His ability to anticipate the needs of international markets has allowed BLS International to stay ahead of the competition and maintain its leadership in this highly specialized sector.

His commitment to corporate social responsibility (CSR) is another defining aspect of his leadership. Gaurav has been actively involved in driving impactful CSR initiatives that focus on education, health, and community development. These initiatives not only contribute to societal well-being but also reinforce BLS International’s commitment to creating positive, lasting change in the communities where it operates. His dedication to both business excellence and social responsibility has earned him recognition within the industry as a leader who balances financial success with ethical responsibility.

A frequent speaker at business seminars and industry forums, Gaurav is known for sharing his insights on global trade, international relations, and the evolving landscape of government outsourcing services. His thought leadership has made him a respected figure in the business community, where his contributions to discussions on global economic trends and cross-border collaborations are highly valued.

Gaurav holds a Master’s degree in International Business, which has provided him with a deep understanding of the global marketplace and the complexities of international trade. His academic background, combined with his practical experience in managing large-scale global projects, has equipped him with the skills necessary to navigate the challenges of international business and expand BLS International’s operations into new territories. Additionally, his Bachelor's in World Studies has given him a holistic view of geopolitical dynamics, further enhancing his ability to lead the company in its global ventures.

Under Gaurav Aggarwal’s leadership, BLS International continues to thrive, delivering innovative solutions to diplomatic missions and government clients while remaining committed to ethical practices and social impact.

Jitendra Sahu

Chief Operating Officer - Visa & Consular Business

Jitendra Sahu, Chief Operating Officer - Visa & Consular Business at BLS International, is a seasoned professional with over 24 years of experience in managing global projects and driving revenue growth in international markets. As a key member of the core management team, Jitendra has played an instrumental role in the company’s expansion and success, particularly within the domain of visa and consular services.

Jitendra's career is marked by his ability to manage large-scale, complex projects, many of which span multiple countries and involve collaboration with various governments and diplomatic missions. His rich experience in the hospitality and consular services sectors has given him a unique perspective on customer-centric services and operational efficiency, which he has successfully applied in his role at BLS International. He is known for his strategic thinking and operational excellence, which have been essential in optimizing the company’s service delivery and enhancing its global footprint.

At BLS International, Jitendra oversees the visa and consular business operations, ensuring that the company meets the highest standards of service excellence. His leadership has been critical in developing streamlined processes for visa applications, passport services, and other government-related outsourcing functions. Through his efforts, BLS International has been able to significantly enhance the customer experience while maintaining compliance with international regulatory standards.

One of Jitendra’s key strengths is his ability to foster strong relationships with both clients and stakeholders. His deep understanding of the consular services industry has allowed him to build trusted partnerships with diplomatic missions and government agencies, ensuring smooth and efficient service delivery. His collaborative approach has also helped BLS International expand its service offerings, allowing the company to cater to a broader range of clients and meet the growing demand for visa, biometric, and citizen services.

In addition to his operational responsibilities, Jitendra is also deeply involved in business development and revenue growth strategies. His focus on innovation and efficiency has resulted in significant revenue increases for the global businesses he oversees. By leveraging technology and process optimization, Jitendra has been able to reduce operational costs while improving service quality, positioning BLS International as a leader in the global consular services market.

With his extensive experience and proven track record, Jitendra Sahu continues to be a driving force behind BLS International’s growth and success. His expertise in managing global projects, combined with his focus on innovation and customer satisfaction, ensures that the company remains at the forefront of the visa and consular services industry. His contributions to the company have not only driven substantial revenue growth but also reinforced BLS International's commitment to delivering world-class services to its clients across the globe.

Amit Sudhakar

Chief Financial Officer

Amit Sudhakar, Chief Financial Officer at BLS International, is an experienced financial leader with a career spanning over 25 years. His diverse expertise in accounting, finance, and strategic business management has made him a pivotal figure in both the manufacturing and service industries. A Chartered Accountant by profession, Amit brings deep knowledge in various financial functions, including business planning, financial forecasting, auditing, and the management of management information systems (MIS).

Amit began his academic journey with a degree in Commerce (Honors) in Finance from Delhi University, followed by his Chartered Accountancy qualification from the prestigious Institute of Chartered Accountants of India. This solid academic background laid the foundation for his extensive career, where he has successfully navigated the complexities of corporate finance, offering companies strategic insights to enhance their financial performance.

Before joining BLS International, Amit served as the Chief Financial Officer at Kisan Mouldings Limited (KML). As a key member of KML's management team, Amit was responsible for overseeing a broad range of financial functions, including accounting, strategic financial planning, legal compliance, deal analysis, and investor relations. His stewardship in financial management enabled KML to navigate the complexities of private and institutional financing, helping the company maintain its competitive edge in the marketplace. Amit’s work with investors and his focus on fostering robust financial partnerships were particularly significant in driving the company's growth.

Prior to his role at KML, Amit held other prestigious CFO positions at EMCO Ltd, Saffron Art, and RPG Cables Limited. At EMCO Ltd, Amit led the company’s finance function during a critical period, successfully steering the company through numerous strategic initiatives aimed at financial sustainability and operational efficiency. His ability to manage finances across different industries has been a hallmark of his career, demonstrating his versatility in handling the financial needs of organizations of varying scales and market demands.

At BLS International, Amit continues to play an instrumental role in guiding the company's financial strategies, ensuring that its global operations maintain fiscal health and compliance with industry standards. His approach to financial management, underpinned by his years of expertise and his commitment to excellence, positions him as a key leader in the company’s ongoing growth and success in global markets.

Prashant Khullar

Chief Human Resources Officer

Prashant Khullar, Chief Human Resources Officer (CHRO) at BLS International, is an accomplished HR leader with over 26 years of diverse experience in the human resource domain. His expertise spans across several critical areas such as Talent Acquisition, Leadership and Talent Development, Coaching and Mentoring, Employee Engagement, Acquisitions, and Employee Relations. With a robust background in shaping HR strategies and fostering dynamic, inclusive workplace cultures, Prashant’s leadership is instrumental in ensuring BLS International’s HR functions are aligned with its strategic goals on a global scale.

Prashant holds a BA (Hons) degree in Hospitality Management from the University of West London, which provided him with a strong foundation in service and people management. His academic journey continued with an MBA, specializing in Human Resources and Marketing, from the prestigious SP Jain Institute of Management & Research in Mumbai. This combination of hospitality and business education has equipped him with a unique perspective on HR management, allowing him to build strong, people-centered cultures within organizations while maintaining a sharp focus on business growth and strategic objectives.

Throughout his career, Prashant has demonstrated exceptional leadership in various organizations, contributing to their success through innovative HR practices. Before joining BLS International, he held senior HR roles in reputed companies such as Ecom Express Limited, Max Life Insurance Company Limited, Mahindra Holidays & Resorts India Limited, and The Indian Hotels Company Limited (Taj Group). His experience in these industries has given him a broad understanding of different organizational cultures and workforce dynamics, helping him to manage and implement HR strategies that are both adaptive and scalable.

One of Prashant’s key strengths is his focus on talent development and leadership coaching. In his previous roles, he has successfully led initiatives aimed at enhancing employee engagement and nurturing leadership talent. His ability to identify and groom future leaders within organizations has been critical in driving business growth and building sustainable, high-performance teams. Additionally, Prashant is a strong advocate for employee well-being and has implemented several initiatives to promote a positive work environment, improve employee satisfaction, and reduce attrition rates.

In his role at BLS International, Prashant is responsible for overseeing HR operations not only for the core company but also for its subsidiaries globally. His focus on driving employee engagement, promoting diversity, and ensuring organizational development continues to be a key driver in BLS International’s growth. Prashant’s vision is to cultivate a workplace that empowers employees, fosters innovation, and upholds the values of the company, ensuring that the HR function plays a central role in the company’s long-term success.

Prashant Khullar’s extensive experience and forward-thinking approach to HR make him an invaluable asset to BLS International, where his leadership helps shape the company’s people strategies on a global scale.

Bhavya Suri

Global Head – Corporate Communications

Bhavya Suri is an award-winning Marketing and Communications leader with over 20 years of experience in public relations, government engagement, and strategic communications across global, regulated industries. As the Head of Corporate Communications at BLS International, he leads the company's global brand strategy across 46+ countries, spearheading integrated campaigns, stakeholder engagement, media relations, and executive communications.

Prior to joining BLS International, Bhavya held senior roles at Pearson Plc, Aircel Ltd., and leading PR consultancies, where he delivered high-impact campaigns, built strategic government relations, and strengthened corporate positioning in sectors including education, telecom, and e-governance. A regular jury member for prestigious communications awards, Bhavya is recognized for his ability to align brand, policy, and public trust to drive business outcomes. He is also a passionate advocate for thought leadership, digital influence, and purpose-led storytelling.

Dharak Mehta

Company Secretary and Compliance Officer

Dharak A. Mehta serves as the Company Secretary and Compliance Officer at BLS International Services Limited, a key role he has held since joining the company in 2020. With over a decade of extensive experience in corporate law, compliance, and governance, Dharak plays a vital role in ensuring the company's adherence to legal standards and regulatory requirements. His responsibilities encompass secretarial compliance and the legal functions of the BLS group, which are crucial for the smooth operation and integrity of the organization.

Dharak holds a Bachelor of Management Studies (BMS) and a Bachelor of Laws (LL.B) from the prestigious University of Mumbai. His academic background provides him with a solid foundation in both business management and legal principles, enabling him to navigate the complexities of corporate law effectively. Additionally, he is a Fellow Member of the Institute of Company Secretaries of India (ICSI), with membership No. FCS 12878, reflecting his commitment to the highest standards of professionalism in the field.

His career has been marked by significant achievements and leadership roles in various prominent organizations. Prior to his tenure at BLS International, Dharak held several pivotal positions that enriched his expertise in corporate governance and compliance. He served as the Legal Head and Company Secretary of Kisan Mouldings Limited, where he led the legal and compliance departments, ensuring that the company met all statutory obligations and maintained corporate integrity.

Before that, Dharak worked as the Manager of Secretarial and Compliance at IRB Infrastructure Developers Limited, where he was instrumental in managing compliance with securities laws and regulations. His role involved advising the board of directors on governance matters and implementing best practices in corporate governance. He also served as the Manager of Secretarial and Legal at EMCO Limited, where he honed his skills in legal compliance, merger and amalgamation processes, and related corporate laws.

Dharak’s experience also extends to his previous association with Indo Count Industries Limited, where he contributed to strengthening the company's compliance framework. His comprehensive understanding of the legal landscape, coupled with his strategic insights, positions him as a trusted advisor within the BLS group.

In addition to his technical expertise, Dharak is known for his strong interpersonal skills and his ability to collaborate effectively with cross-functional teams. His proactive approach and dedication to excellence have made him an invaluable asset to BLS International Services Limited, where he continues to drive compliance and governance initiatives that support the company’s growth and sustainability.

Overall, Dharak A. Mehta's impressive background, commitment to legal excellence, and extensive experience in corporate governance make him a respected leader in his field, dedicated to upholding the highest standards of corporate integrity at BLS International Services Limited.

Niraj Barkakati

President – Legal

Niraj Barkakati, President – Legal at BLS International, is a seasoned legal professional with over 24 years of extensive experience in managing complex legal and regulatory affairs across diverse industries. With a strong foundation in litigation, corporate governance, and regulatory compliance, Niraj brings deep insight and a strategic approach to navigating the legal intricacies of large-scale businesses.

Throughout his career, Niraj has demonstrated expertise in handling high-stakes legal matters, dispute resolution, and contract negotiations across multiple sectors. His proficiency spans both prosecution and transactional domains, making him a valuable asset in ensuring risk mitigation and legal robustness for the organizations he serves. Prior to joining BLS International, he held leadership roles at renowned corporations, including for close to two decades at Bharti Airtel Limited and it group companies, where he led legal operations with notable success.

Before joining BLS International, Niraj’s most recent role was as Vice President, Litigation, Contracts and Litigation, Bharti Airtel Limited where he was responsible for spearheading high stake litigations, legal compliance, strategic legal advisory and contracting for Bharti Airtel Limited and its group companies. His ability to offer pragmatic legal solutions and drive compliance across diverse geographies across the country, has consistently enabled smooth business operations in dynamic regulatory environments.

At BLS International, Niraj brings his extensive legal experience and leadership acumen to support the company's legal and regulatory landscape. His background in managing litigation, compliance, and corporate law across complex organizational structures is expected to enhance the company's governance and operational risk management.

Niraj began his career as a practicing advocate before transitioning in-house, where he steadily built a reputation as a reliable legal advisor and team leader. He holds a law degree from the Campus Law Centre, University of Delhi, and a B.A. (Hons) from Ramjas College, Delhi University—credentials that reflect his strong academic and professional grounding.

With his legal acumen and a results-driven approach, Niraj Barkakati is well-positioned to contribute meaningfully to BLS International’s evolving legal framework and strategic business priorities.

Nitin Mishra

Vice President - Global Contact Centres

Nitin Mishra, Vice President of Global Contact Centres at BLS International, is a seasoned professional with over 21 years of experience in managing global projects and driving revenue growth in the Customer Experience vertical. As a key member of the core management team, Nitin has played an instrumental role in the company’s expansion and success, particularly within the domain of customer experience improvement and automation.

Nitin’s career is marked by his ability to manage large-scale call centre operations, combined with his strategic leadership capabilities, many of which span multiple countries and involve driving operational excellence, improving customer satisfaction, and enhancing overall efficiency.

At BLS International, Nitin oversees the global contact centre operations, ensuring that the company meets the highest standards of service excellence. His leadership has been critical in developing streamlined processes for internal customers as well as external clients. Through his efforts, BLS International has been able to significantly enhance the customer experience by adopting new-age technology. He has spearheaded the initiatives of Artificial Intelligence adoption and automation to deliver an excellent customer experience. His experience and knowledge of Lean and Six Sigma concepts have helped BLS International to maintain high-quality standards.

Before joining BLS International, Nitin served as the Vice President at Teleperformance. As a key member of the Teleperformance management team, Nitin was responsible for overseeing a broad range of operational functions, including service delivery, project management, transformation, and quality. His stewardship in contact centre management enabled Teleperformance to navigate the complexities of ever-changing contact centre technology, helping the company maintain its competitive edge in the marketplace. Nitin’s work with global clients and his focus on fostering robust CX initiatives were particularly significant in driving the company's growth.

Nitin’s extensive experience and forward-thinking approach in Customer Experience make him an invaluable asset to BLS International, where his leadership helps shape the company’s CX strategies on a global scale.